Success Stories
Real Businesses, Real Results
This is what it actually looks like when a business hands the whole technical side over to us.
The Retreat at Codsall
Therapy & Wellness RetreatWhen Julie set out to open The Retreat, she didn't want to spend her time chasing a web designer, a booking platform, a phone provider, an internet installer and a recruiter separately. She wanted one person who could just handle it. That's what this became — Managed Impulsivity is effectively her whole tech department.
- Internet installation arranged, and the network set up and monitored on an ongoing basis.
- A dedicated business phone number, answered around the clock by our own AI phone agents.
- The full Bespoke Booking System — live calendar, staff logins, and card payments handled automatically.
- The website itself, designed, built, and hosted on our own infrastructure (see The Tech Behind It) — including a full GDPR compliance pass over customer data.
- A dedicated recruitment website with AI-screened applications, so new therapist enquiries don't need managing by hand.
- Normally that's five or six different suppliers. We bundle it all into one point of contact, one relationship, one phone call when something needs changing.
"When I decided to open The Retreat, I didn't want to become an IT project manager on top of running a therapy business. Tom took all of that off my plate — the internet, the phone line, the website, the booking system, even helping us find and vet therapists. He's not a therapist himself, and he'd be the first to tell you that, but in every way that matters to actually running this business, he's part of the team." — Julie, Owner, The Retreat at Codsall